A Greentree Account Manager will work
with you to provide the personalized service and support needed
to ensure a successful implementation of your iGreentree system.
The process normally begins with a
pre-implementation planning meeting with you and your staff to
review requirements and specify optimal tailoring and
configuration options for your organization. Topics covered
- Employment process review
- Opportunities for
streamlining and automation
- Considerations for moving to
a 'paperless' process
- On-line requisition approval
- On-line Application
requirements and tailoring
- System administration
planning and review
- User training plan and
Greentree then installs a fully
working system on our servers for hands-on customer review.
Greentree also converts any needed data prior to user training
and go-live, and works with you on needed interfaces to other
systems such as transfer of new hires data to your HRIS.
For in-house installations Greentree provides technical assistance and support for server sizing and configuration, network connectivity and security issues, email system interface, and other issues as needed to ensure successful integration within your IT infrastructure.