A Greentree Account Manager will work with you to provide the personalized service and support needed to ensure a successful implementation of your iGreentree system.

The process normally begins with a pre-implementation planning meeting with you and your staff to review requirements and specify optimal tailoring and configuration options for your organization. Topics covered include:

• Employment process review
• Opportunities for streamlining and automation
• Considerations for moving to a 'paperless' process
• On-line requisition approval
• On-line Application requirements and tailoring
• System administration planning and review
• User training plan and schedule

Greentree then installs a fully working system on our servers for hands-on customer review. Greentree also converts any needed data prior to user training and go-live, and works with you on needed interfaces to other systems such as transfer of new hires data to your HRIS.

For in-house installations Greentree provides technical assistance and support for server sizing and configuration, network connectivity and security issues, email system interface, and other issues as needed to ensure successful integration within your IT infrastructure.