To meet the growth of CentraState Healthcare System and its community, the employment department at CentraState is constantly searching for top new talent to add to its 2500+ employee base. Prior to installing the iGreentree Employment System, Human Resources saw an opportunity to enhance recruiter productivity, allow better and more responsive communication with job applicants and employees, and provide more robust and timely reporting capability.

Today, a 'rapid hire' recruiting model, along with the implementation of iGreentree, is having a huge impact on the success of CentraState's recruiting and staffing efforts.

"We have greatly enhanced our overall responsiveness and quality of communication with our job applicants and employees", reports Jacqueline Piccolini, Director of Human Resources at CentraState.

"Our posting process is more efficient and consistent, the screening questions help our recruitment staff focus on qualified applicants, and our ability to track activities and get meaningful reports has been greatly enhanced," states Piccolini.

iGreentree's online application is formatted for quick and easy review by recruiters and hiring managers, enabling quicker response time to applicants. Additionally, applicants can subscribe to job alerts, enabling them to receive an email when a position matching their criteria gets posted on the site.

Today, CentraState has separate access for current employees and outside job applicants. This allows employees to complete an abbreviated version of the application, saving them time when applying to transfer. Especially helpful for employees is that they can view open positions and apply from home.  Automating CentraState's internal postings and transfer requests has been well received by employees who appreciate the ease of use and being able to view the status of their applications.

For quick startup and rapid deployment, CentraState initially chose to implement the iGreentree Express system using standard iGreentree forms and reports. Currently, CentraState is upgrading to the latest release of the iGreentree Enterprise system.  This will enable CentraState to extend their system use by taking advantage of iGreentree's ability to finely tune specific process areas through an easy-to-implement forms tailoring and customization process, including a new feature designed to further leverage CentraState's successful 'rapid hire' recruiting model.

It is a team approach that works best between Greentree and its clients.  "Greentree's customer service is fantastic," says Jose Lacomba, CentraState's HRIS Analyst. "They are easy to work with, extremely responsive, very friendly and go that extra mile, whatever it is we need," he continues. It was outstanding commitment to the customer, attention to CentraState's needs, and ongoing communication that has propelled the iGreentree system to its new level at CentraState. "It did not end with implementation," adds Piccolini. "Greentree has provided continued support throughout our journey with process improvement."