A: Greentree Systems, Inc. is a privately held firm specializing in Applicant Tracking Systems (ATS). Since 1985, recruitment automation has been our sole focus. Our Sales and Technical Support are located in our headquarters in Campbell, California, in California’s Silicon Valley. Our Development office is located in Pacific Grove, California, on the Monterey peninsula.

A: Greentree Systems’ customer list includes a wide variety of industry types, from high tech to the public sector; of these, we have a significant number of Colleges, Universities and Healthcare organizations. A partial client list is available upon request.

A: Depending upon your configuration and requirements, typical implementation takes an average of 90-120 days to implement a fully customized system. With our recently introduced iGreentree Express, we can initiate the configuration and data input process within a week and provide a fully functional system within 30 days.

A: A Greentree Systems Account Manager will coordinate your organizational training, working closely with your HR staff to customize the system to your specifications. Length of training depends upon system configuration, and number of trainees. Typical training is instructor-lead, and takes 3 days. With iGreentree Express, the training is web-based, and will take 3 half-day sessions.

A: A hosted (ASP) system allows a client to utilize a software application from an internet browser at any location which has Internet access, without installing or maintaining the application on internal systems.

A: That needs to be determined by your own specific organizational needs. Greentree will work with you to determine the best approach for your company.
If you’re not sure which is the best configuration for you, you can let Greentree host the application initially until the time is right to take it in-house, and we'll help you migrate it then.

Either way, it's always your system, and we'll work with you to help you get the most from your investment.

A: Greentree Systems’ hosted systems are co-located in Fremont, CA at a data center facility that provides 24-hour physical security and fully redundant power, air conditioning and network connectivity designed to keep our servers continually up and running.

We leverage the strongest encryption products to protect customer data and communications, including 128-bit Secure Sockets Layer (SSL). Secure Sockets Layer is the standard security technology for creating an encrypted link between a web server and a browser to protect passwords, personal details, and more.

Anti-virus software is installed on each iGreentree hosted server. Our in-house customers implement the above steps including various firewalls and port blocking software.

The iGreentree system also incorporates methodologies to isolate spam emails from your resume traffic flow into the system.

A: iGreentree's data exchange interfaces are specifically designed to be platform-independent by using XML documents and supporting schemas. This XML data from the iGreentree system can be delivered with whatever frequency you desire to keep your HRIS system files current.

After scanning the resumes, these files will then be emailed to an internal iGreentree system address, and the resume processing module will perform automated analysis of emailed and scanned resumes, and allow capture, storage and retrieval of resume text and image, and resume full-text searching.

A: iGreentree system downtime for maintenance is minimal and typically occurs during late night or early-morning hours.

A: Several:

• iGreentree reduces requisition creation/approval time to minutes instead of days.
• iGreentree minimizes or eliminates paper and data-entry
• iGreentree provides candidate pre-screening
• iGreentree eliminates distribution challenges
• iGreentree allows rapid communication/feedback for candidates
• iGreentree provides outstanding tracking metrics
• iGreentree builds a useable candidate database

A: Available configuration choices/modules are:

• iGreentree Base System for HR Users- Includes applicant and job requisition management, routing, correspondence, reports, searching, templates and maintenance
• Resume Processing- Automated analysis of emailed and scanned resumes; capture, storage and retrieval of resume text and image (in PDF format); and full-text resume searching.
• Candidate Self-Service - Full-featured online job postings for your Internet and/or Intranet web site. Find jobs, view descriptions, create an applicant profile, including job alerts, apply online using a customized application form that includes job-specific pre-screening questions, and monitor ongoing status of submitted applications.
• Hiring Manager - Web-based requisition submittal, email based approvals, and review/update of applicants and applicant documents.
• ScanStation – Scanner support, OCR, and resume batch processing.
• iGreentree Express – Using standard fields with minimal tailoring, iGreentree Express can be configured with any of the above and be operational within 30 days. As with standard iGreentree, the Candidate Self Service (CSS) module will be tailored to mirror the look and feel of your external web site.

A: Unlike many of the more costly systems on the market, Greentree fees are never on a per-resume basis.

Your investment in iGreentree is based on several factors:

1. System choices/modules desired
2. Number of concurrent HR users
3. Degree of system tailoring for your needs
4. Length of commitment

• For an in-house system, there is an initial set-up and implementation fee, a one-time perpetual license fee, and an annual charge for software maintenance and support.
• For a hosted system, there is an initial set-up and implementation fee, and monthly fee which includes technical support for the period. These are invoiced quarterly.

There are no additional per applicant or per hring manager costs.

A: Review your current process and make a list of the major areas that can most benefit from automation, which might include something like the following:

• On-line requisition process to speed up entry and approvals.
• Quick and easy job posting to external web site, and optionally to Intranet for automating internal transfers.
• On-line job application, with immediate routing to recruiters.
• Easy way for applicants to track their status via ‘self-service’ capability.
• Electronic routing of applicant information to Hiring Managers.
• Ability to search the database for qualified candidates.
• Ability to send and track applicant emails and letters.
• Built-in reporting capability, with ability to customize and extend standard reports.
• Ability to capture and report EEO applicant statistics.
• Ability to scan and route key documents to eliminate paper.